Shipping & Returns


Please allow up to five days for your parcel to be mailed off.

Owl Survive is a small team and appreciate your patience! Owl Survive only ships orders Monday to Friday, during office hours (9am – 5pm GMT), and does not operate on public holidays.

We ship all goods to the following countries DDP (Delivered Duties Paid) - This is an additional cost you we don't want you to worry about.


  • USA

Any issues with duties Email us at

Returns & Exchanges

Email us at for returns & exchanges. 

Regular price product may be returned for online store credit only. Unfortunately, we do not accept monetary refunds. Exchanges can be made within 14 days of receiving your parcel by emailing us at

All discounted orders are final sale. 

Delivery Times

As we offer Free shipping. There is no delivery standard for the items we sell. As the different destinations can be handled by different third-party logistics companies. The delivery times are entirely out of our control. Often items can take as little as 2-5 weeks to arrive, in some cases 5-8 weeks.