Shipping & Returns

Shipping
From Our Camp to Yours
Your Owl Survive gear is crafted with grit and shipped with purpose. Give us up to 5 business days to get your order ready to hit the trail—our small crew works hard, Monday through Friday, 9 AM to 5 PM GMT, dodging holidays like fallen logs. Shipping costs? They’ll hitch a ride onto your order at checkout, so you know exactly what’s coming. We’re not racing the wind, but we’re damn proud to send you gear worth the wait.

We trek to these wild corners, duties included:

• Australia
• Canada
• USA

Got a question about shipping or duties? Holler at us at Info@OwlSurvive.club—we’ll point you true north through any mess.

---

Returns & Exchanges
Gear Not Cutting It?
If your hoodie doesn’t feel like home or your mug’s not sparking joy, we’ve got your back. Email Info@OwlSurvive.club to sort out returns or exchanges. Regular-priced stuff can head back to us within 14 days of delivery for online store credit—flexible as a willow branch, fair as a clear sky. Cash refunds aren’t in the cards, but we’ll swap gear faster than you can say “bear encounter.”

Discounted items? They’re final sale—killer deals for the bold who don’t look back. Reach out, and let’s make it right.

---

Delivery Times
Into the Wild It Goes
Once your order’s out of our hands, it’s a journey—most gear lands in 2-5 weeks, depending on how ornery the weather, customs, or carriers get. We can’t wrestle storms or bribe borders, so pack a little patience alongside your new cap. Shipping’s added at checkout, so you’re in the driver’s seat. Track your haul, sip some coffee, and get ready to thrive—wherever it finds you.